Order Cancellation Policy
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At MAGIKWEAVES, we strive to provide you with the best products and services. We understand that circumstances may arise where you need to cancel your order. To ensure clarity and a smooth process, please review our order cancellation policy below
1. Cancellation Before Shipment
Eligibility: You can cancel your order before it has been shipped by contacting our customer service team at contact@magikweaves.com
Process: Provide your order ID and reason for cancellation.
Refund: If the payment has already been made, a full refund will be issued to your original payment method within [specific timeframe, e.g., 5-7 business days].
2. Cancellation After Shipment
Eligibility: Once your order has been shipped, it cannot be canceled. However, you may be eligible for a return or exchange under our [Return/Exchange Policy].
Process: Refer to our return policy for instructions on how to proceed.
3. Non-Cancellable Items
Certain products may not be eligible for cancellation once the order is placed. These include:
– Customized or personalized or made to order items.
– Final sale or clearance items.
– Perishable goods.
For such items, please ensure accuracy before completing your purchase.
4. Cancellation by Us
We reserve the right to cancel orders under the following circumstances:
– The product is out of stock.
– There are inaccuracies in pricing or product information.
– Payment issues arise during the transaction.
In such cases, we will notify you promptly and issue a full refund for payment made by you.
5. How to Cancel Your Order
To request a cancellation, please:
– Contact us at contact@magikweaves.com.
– Provide your order ID and the reason for cancellation.
Our team will process your request and confirm the cancellation status within two business days
6. Refund Process
– Refunds for canceled orders (where applicable) will be processed within 5-7 business days.
– Refunds will be credited to the original payment method used during purchase.
7. Contact Us
If you have any questions or need further assistance, please reach out to our customer service team at:
Email: contact@magikweaves.com
Thank you for shopping with MAGIKWEAVES. We appreciate your understanding and cooperation.
